If you haven’t heard about a Thunderbird Wall or who Thunderbird Custom Design is, then pay close attention. Thunderbird Custom Design is a media wall contractor, located in Goodyear Arizona, who designs and builds custom entertainment and media walls here in the valley. Their work and craftsmanship is so unique they’ve even trademarked their Thundebird Wall. We sat down with TCD’s owner Brandon Luna and asked him some questions that future customers might want to know.
1. How long has TCD been in business?
We opened for business in April of 2005, so a little more than 11 years. In the beginning we were Thunderbird Custom Drywall. In 2009 we changed our name to Thunderbird Custom Design to reflect our growing business style and product because it was more than just drywall.
2. What makes you better than any of the other custom drywall / media wall contractor around town?
I never like to say we are better than someone else. I like to point out what makes us different and let each client decide what is best for them. One thing that separates us from 95% of other contractors that may build is we are a one stop shop, which is really important to the vast majority of our clients. Most of them want one person to design, build and hook up AV so they can just sit down and turn on their TV and enjoy their new wall. For those other few companies that can do the same thing we do, our service is what makes us a distinct choice. We have been fortunate to hire a great group of guys that are true craftsmen and care about our clients homes and the fact that we are disrupting their daily routine by being there. Our office and sales staff are very knowledgeable and we help choose finish materials and colors. Our ability to stick to a schedule that we provide our clients flies in the face of what people think a contractor can do. Lastly, as a leader in this industry our designs are always innovating and leading the way for other ideas in design. We can use just about any material in our walls to accomplish a look or feeling our clients want to have when they look at their new space. Having a national trademark for the “Thunderbird Wall” helps people put their trust in our design team that we are going to come up with a design that they have been looking for. Some people have a hard time knowing exactly what they want or how to explain it and I feel we do a great job at picking up what is not being said and producing a design that they love.
3. Are you a part of the Arizona BBB and if so what’s your rating with them?
Yes and we’re very proud of our A+ rating with the Arizona BBB
4. What kind of custom work do you provide?
We are a speciality company, so we only build entertainment centers. The Thunderbird Wall is our main product but we also build the traditional Media Walls and Wood Entertainment Centers while providing full service sales and installation of audio and video products.
5. What part of the valley do your service?
Most of our work is spread all over Maricopa County. From Goodyear and Surprise to Phoenix and Scottsdale to Chandler, Mesa and Gilbert, and everywhere else in between. We also do some work in Florence, Casa Grande, Maricopa, Apache Junction and Gold Canyon, though not as often. We are getting to ready to grow down into the Tucson area in the near future.
6. How do you determine what kind of entertainment wall will be best within our home?
One of our design consultants meets with our potential clients in their home because you really can not get a good feel for their style or the personality of their home if you aren’t there. It’s a simple meeting to go over their functional needs and style and show our portfolio to give them more ideas or confirm what they were already thinking. We rely on our experience to create a design that they ask for or need. There are however a lot of times we also put together a design they may not have even thought they wanted or needed but are happily surprised when we show them what we have come up with.
